Privacy Policy

Your use of any of our sites is subject to the Conditions of Use for that site.

This Policy applies to:

• The websites owned or operated by Avatar Controls USA and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies.
• The Avatar Controls USA mobile app.
• Information we collect in Avatar Controls USA stores and at other locations and events under the Avatar Controls USA name.

For simplicity, we will call the Avatar Controls USA websites and mobile app "digital properties" throughout this policy.

What we collect

We collect and store information you provide through our digital properties and in our stores.

The information we collect from you includes things like:

• Name
• Mailing address
• Email address
• Phone number
• Credit card number and other payment information

Information from other sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online

We collect information about your interactions with us, including the type of device or browser you're using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called "referring URLs").

Avatar Controls USA and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

We may permit third party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below.

Our digital properties are not designed to respond to "do not track" requests from browsers.

How We Use the Information We Collect

We use the information we collect for things like:

• Identifying you on our websites to customize your experience (for example, based on your purchase history or your location)
• Fulfilling orders and requests for products, services, or information
• Processing refunds, returns, and exchanges
• Tracking and confirming online orders
• Marketing and advertising products and services
• Conducting research and analysis

Information Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

Avatar Controls USA does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe below.

We may combine or share information among current or future Avatar Controls USA companies, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders and delivering packages
• Servicing products
• Sending Avatar Controls USA marketing communications
• Conducting research and analysis

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Avatar Controls USA, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we'll notify you through e-mail (if we have your email address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.

How We Protect Your Information

We use a variety of information security measures to protect your online transactions with us.

• We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
• Our digital properties use encryption technology to protect your personal information.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

Your Choices

You may at any time:

• Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
• Update and correct your personal information
• Deactivate your account
• Request removal of information you post on our digital properties. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why.

To do any of these, let us know by one of these methods:

• Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
• Provide your request and current contact information through one of the contact methods listed under "Contact Us" below.

Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

Protecting Children's Privacy

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 18.

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you're visiting.

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website, and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.